Legal

Terms of Use

Effective November 12, 2026.

The short version

  • Jumping and lifting can hurt you. Train smart, warm up, and stop when something hurts.
  • Coach Cam is an AI built on Cam's training. It can be wrong, and it is not a doctor.
  • Memberships are billed by Apple, renew automatically, and you cancel in your iPhone Settings.
  • The Crew has zero tolerance for anything mean or unsafe.
  • Your data is yours. Your clips never leave your phone.

Agreeing to these terms

These terms are an agreement between you and Cam Hazzard, who makes Vertly ("Vertly", "we", "us"). By creating an account or using the app or vertlyapp.com, you agree to them, and to our Privacy Policy and Crew Community Rules.

The Vertly app is licensed to you under Apple's Standard Licensed Application End User License Agreement. These terms add the rules that are specific to Vertly. If the two ever conflict about the license to use the app, Apple's agreement wins.

Who can use Vertly

  • You must be at least 13 years old.
  • If you're under 18, a parent or guardian should read these terms with you, because they're responsible for your use of Vertly and for any purchases on their Apple account.
  • One person per account. Keep your sign-in to yourself, and tell us if you think someone else got into your account.
  • The information you give the app (your age, height and numbers) should be true. Your plan depends on it.

Training safety

Vertly is training. Jumping, sprinting, dunking and lifting are physical activities with real risk of injury, including serious injury. By using Vertly you accept that risk.

  • Vertly is not medical advice. Nothing in the app, from Coach Cam, or on this site replaces a doctor, physical therapist or athletic trainer. Check with a doctor before starting a new training program, especially if you've been hurt, have a health condition, or are coming back from time off.
  • Stop when it hurts. Pain, dizziness, chest pain or shortness of breath means stop now and get checked.
  • Lift with good form and a spotter when the weight is heavy. Use real equipment in good condition. Never load more than you can control.
  • Respect the rim. Only dunk on a hoop built for it, at a height you're ready for. Don't hang on rims that aren't made for it, and check the ground and the area around the hoop.
  • Know your level. Cards are ranked easiest to hardest for a reason. Build up. Don't attempt a dunk you can't control.

To the extent the law allows, Vertly isn't responsible for injuries that come from training, dunking or following a plan or answer in the app.

Coach Cam (the AI coach)

Coach Cam is an artificial intelligence. It's built on Cam's training method and answers in his style, but it is not Cam personally, and Cam doesn't review its answers before you see them. (Direct Line, where it's part of a membership, is the one place you reach the real Cam.)

  • AI can be wrong, incomplete or out of date. Use your judgment, and if an answer seems off, don't follow it.
  • Coach Cam is not a doctor and won't diagnose injuries. For pain or a health question, see a professional.
  • If you're in crisis or thinking about hurting yourself, call or text 988 in the US, or call 911 in an emergency. Coach Cam will point you there too.
  • Your messages and the training context Coach Cam needs are sent to our AI provider to produce answers. The Privacy Policy explains exactly what is sent on each plan.
  • Don't use Coach Cam to create anything harmful, illegal or unrelated to training, or to try to break its rules.

Memberships, free trials and billing

Vertly is free to download and free to play. Some features need a paid membership. The plans and what each includes are on the Pricing page and in the app. The price shown in the app before you buy is the price you pay.

  • Apple bills you. Payment is charged to your Apple account when you confirm the purchase.
  • Auto-renewal. Memberships renew automatically at the same price and length (monthly or yearly) unless you turn off auto-renew at least 24 hours before the current period ends. Your Apple account is charged for the renewal within the 24 hours before the period ends.
  • Free trials. If a plan comes with a free trial, you won't be charged during the trial. When it ends, the paid membership starts automatically unless you cancel at least 24 hours before the trial ends. Each Apple account gets one trial per plan, as Apple decides. If you buy during a trial, the rest of the trial is forfeited where Apple's rules say so.
  • Cancel any time in iPhone Settings, then your name, then Subscriptions, then Vertly. You keep what you paid for until the end of the period. You can also tap Manage subscription in the app's Me tab.
  • Refunds are handled by Apple under its policies. Request one at reportaproblem.apple.com.
  • Restore purchases from the Me tab if you reinstall or switch phones.
  • Deleting your account does not cancel your membership. Cancel it with Apple too.
  • Price changes. If a price goes up, Apple tells you first, and where the law or Apple requires it, you have to agree before you're charged the new price.

Fair use limits

Each plan includes a set number of coach questions each week and, on Full Access, a set number of plan builds and plan adjustments each month. The app always shows how many you have left. Very high limits exist on Full Access to stop abuse, not to ration normal training. Limits are listed on the Pricing page and may change; if one gets smaller for a plan you already pay for, we'll tell you first.

Codes, free weeks and rewards

  • Crew free weeks. When a new friend joins Vertly from your invite and logs a session, you can earn a free week of Full Access, up to four a year. Free weeks are Apple offer codes and work like a free trial: you redeem the code with Apple, and the membership renews at the regular price when the week ends unless you cancel at least 24 hours before. One reward per new friend, ever. Rewards don't apply to people who already have Full Access.
  • Creator and promo codes unlock what the code says and may have limits (like a number of plan builds). They have no cash value and can't be sold or traded.
  • Farming rewards with fake accounts, your own second device, or anything like it voids the reward and can end your Crew access.
  • We can change or end a reward program at any time. Rewards you've already earned and redeemed stay yours.

The Crew

The Crew lets you link up with up to 20 friends to see each other's cards, give stamps and play Game of D-U-N-K. It's friends only and closed to anyone under 13. Using it means following the Crew Community Rules. In short:

  • Zero tolerance for bullying, harassment, hate, threats, sexual content or anything unsafe.
  • You can report or block anyone in one tap from their Locker. We look at every report within 24 hours.
  • We can hide anything, remove anyone from the Crew, or ban an account from the Crew, at our discretion, to keep people safe.
  • Game of D-U-N-K runs on the honor system. Call your makes and misses straight.

Fair play

Don't:

  • Break the law with Vertly, or use it to hurt, scare or embarrass anyone.
  • Pretend to be someone else, including Cam.
  • Copy, scrape, reverse engineer, resell or interfere with the app, its servers or Coach Cam.
  • Get around limits, paywalls or security, or use bots or extra accounts.
  • Log fake numbers to take something from other people (like a Crew game). Your own training log is yours to keep honest.

Your stuff, our stuff

Yours: your training data, your clips and what you enter are yours. Clips stay on your phone. You give us permission to store and process what you send us only to run Vertly for you (for example, backing up your progress or showing your Game Card to your Crew).

Ours: the app, its design, the card art, the dunk catalog and rankings, Coach Cam, Cam's training method and the Vertly name belong to Cam Hazzard. You can use them inside Vertly and share what the app lets you share. Please don't copy them into another product.

Ideas: if you send us feedback or a feature idea, we can use it without owing you anything. We appreciate it, though.

Ending

You can stop using Vertly and delete your account any time (here's how). We can suspend or close an account, or remove someone from the Crew, if they break these terms or put other people at risk. If we ever shut Vertly down, we'll give notice in the app first.

No warranty. Vertly is provided "as is". We work hard on it, but we can't promise it will be error free, always available, or that you'll reach any particular vertical or dunk. Results depend on you.

Limits on liability. To the fullest extent the law allows, Vertly and Cam Hazzard aren't liable for indirect, incidental, special or consequential damages, or for injuries from training. Our total liability for any claim is limited to what you paid for Vertly in the 12 months before the claim, or $50, whichever is more. Some places don't allow these limits, so they may not all apply to you.

Indemnity. If you break these terms or the law and someone makes a claim against us because of it, you agree to cover the reasonable costs.

Governing law. These terms are governed by the laws of Texas, USA, without regard to conflict of law rules. Disputes go to the state or federal courts in Texas, unless the law where you live says otherwise. Please email us first; most things get fixed fast.

Changes. If we change these terms in a meaningful way, we'll update the date above and tell you in the app before the change takes effect. Keep using Vertly after that and the new terms apply.

Everything else. If a part of these terms can't be enforced, the rest still stands. Not enforcing a rule once doesn't mean we gave it up.

Apple

These terms are between you and Vertly, not Apple. Apple isn't responsible for Vertly or its content, and has no obligation to provide support or maintenance for it. If the app fails to meet a warranty that applies by law, you can tell Apple and Apple will refund the purchase price for the app (if any); beyond that, Apple has no warranty obligation. Apple isn't responsible for claims about the app (like product liability, legal compliance, or consumer protection claims) or for third-party intellectual property claims; we are, to the extent these terms say so. You confirm you're not in a country under a US government embargo and you're not on a US government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these terms and can enforce them against you.

Contact

Questions about these terms: vertlyapp@gmail.com. Vertly is made by Cam Hazzard in Texas, USA.